Click Funnels Customer Support
If you’re in touch with the world of electronic advertising, you have probably heard of ClickFunnels. During this ClickFunnels Review, we go deep into the good and poor to establish if ClickFunnels is a small business marketing software worth attempting, or simply overhyped. Click Funnels Customer Support
ClickFunnels has made a pretty major name for itself because it began, getting one of the most significant advertising SaaS (Software as a Service) businesses around. I suppose it’s no surprise–ClickFunnels is all about earning its users money. More specifically, it’s about giving businesses software which helps their site visitors turn into clients. It is no wonder ClickFunnels has grown in such a brief time period.
Does this mean it is worth it, although There’s no denying it’s popular? Just how much can we trust the audience? In this ClickFunnels review, I’ll undergo the gist of ClickFunnels–what it really is, the positives and the pitfalls, the characteristics, customer service, and so forth. I’m basing this review on my experience with ClickFunnels’ StartUp plan, which includes the heart ClickFunnels features and plenty of whistles and bells. I give a nod towards other testimonials I’ve seen, as not every user and I will concur on the final verdict.
Irrespective of whether you choose to use it or not, it is a significant player anyone in e-commerce and internet marketing ought to be acquainted with. What’s our evaluation, before you jump in? I’ll put it. With a few drawbacks, it is definitely good. Keep reading to learn why!
ClickFunnels Review Highlights
Here’s a collection of ClickFunnels’ review highlights–keep an eye out.
- ClickFunnels is a Fantastic landing page builder, with a Simple drag-and-drop
- Easy and ample integrations that Enable you to capture emails and take payments right inside ClickFunnels
- Constructed with A/B testing capabilities
- Easy to learn and utilize
- Focused on making its users more cash
- They provide a 2 week free trial
See the Clickfunnels website here
What is ClickFunnels?
ClickFunnels started back in 2014, but in just three years it has been, in the words of Forbes,”silently revolutionizing the internet marketing industry.” Here is the gist of ClickFunnels: It makes it much easier for businesses and entrepreneurs to sell things online using differently complicated advertising technologies, known as sales funnels (more on those in a second).
The founder of ClickFunnels, Russell Brunson, is as famous and for good reason. He’s made a fortune, but not just from ClickFunnels, but marketing adventures. He played around with email marketing for a while, and started to master sales funnels.
Russell Brunson is the bestselling author of DotCom Secrets two books, and Expert Secrets his lovers rave about and that direct people through his marketing methodologies. You can pick up Dotcom Secrets free on his website here. Get Expert Secrets free on his own website here. Click Funnels Customer Support
ClickFunnels started out as a means to help Brunson and his team produce funnels more quickly for different ventures, as developing funnels would usually take weeks. They soon realized their production would be helpful to others and had good potential as a product.
What Are Funnels? How Sales Funnels Function
Before continuing with this ClickFunnels Review, let’s explain what a marketing funnel is. In marketing, it’s a procedure that takes people who don’t understand you personally and turns them to clients, aka a marketing funnel. In e-commerce, a sales funnel is a series of measures designed to direct a web site visitor into the checkout page.
There’s a dull method of considering it. Measure 1: Imagine that a funnel. Measure 2: Envision this funnel is in fact a metaphor, and instead of actual ingredients to pour down the funnel, you’ve got metaphorical ingredients you telephone web traffic or website visitors. Your site visitors are looking around, checking things out. Your site is beautifully built, and your content is top notch!
Unfortunately, that doesn’t turn a lot of your visitors . In a physical store, that’s like people walking in to your store but not knowing where the cash register is, so they leave the shop without purchasing anything. In a physical store, you can talk your customers. In a store that is digital, you could be a little more distant from the customers. That is where your funnel comes in–it’s designed to attract your clients’ . The funnel functions step-by-step, draw visitors in closer and closer till visitors end up at a payment page.
If you feel this sounds cool, you’re correct –it has become a huge deal for internet marketing. Russell Brunson didn’t just become wealthy by selling ClickFunnels technology, but by using it too.
Pros: ClickFunnels Review
I have got some good information: ClickFunnels does its job!
ClickFunnels is intended to save you time and energyto do exactly what demands a lot of competence and/or an array of third party applications. In this respect, ClickFunnels succeeds.
Makes You Money
Among the best things about ClickFunnels is its focus on making your consumer money. They make it put your content up, simple to make your accounts, and start taking payments. Additionally, it is pretty simple to pick up everything –it’ll probably take you a few hours to figure out a lot of what you need, max.
Drag and Drop Builder
A few features are extremely useful here. I like how simple it’s to replicate pages, and also the fact I will save templates to be used again later. Their webpage builder is a attribute that is fairly important, and they have pulled it. It’s an builder, As soon as you get accustomed to it.
Built in A/B testing is excellent. All you need to do is duplicate a webpage, make your adjustments, and pick the amounts of the visitors that you want to see version A or B.
Great Choice of Integrations
I believe ClickFunnels manages API integrations nicely. Email autoresponders and payment chips are not too much of a sweat–they operate reliably and are easy to control.
You’ll also find a useful WordPress plugin that lets you insert ClickFunnels pages to your WordPress website. It saves a good deal of time and is much less of a hassle compared to working between ClickFunnels and WordPress without a plugin. The Clickfunnels WordPress plugin can be rated a strong 4.4 stars from the WordPress plugin , with over 20,000 active setups.
All in one
Overall, it’s great to have things so concentrated: I can construct my landing pages, create forms and order forms, and trigger emails all from one platform.
All this really does save you time and money, resources you would otherwise have to spend on developers, CSShosting configurations, etc.
You can rest assured that the lower-tiered account is a good investment–what you’re permitted for a StartUp account is really decent. If you’ve got over 20,000 visitors and want over 100 pages, then the complete suite may not be too much to ask. Click Funnels Customer Support
ClickFunnels isn’t ideal, but it does a great job of packaging good tools together and making them more accessible. It arguably conserves most users a headache they’d have when they tried to manage funnels another way.
Disadvantages: Clickfunnels Review
I have some bad news: although ClickFunnels is overall strong, it has quite a few places that require work.
A drawback is the price. There are two pricing alternatives, at either $97 per month or $297 per month. From the grand scheme of things, this isn’t like I have mentioned , another investment in your organization, and a huge drawback, you receive a package for this.
Lackluster Client Service
Beyond this, client support is iffy at best. In my experience, they’ve been fine with fundamental questions, but if you ask them harder things, particularly about more advanced features, they won’t be quite helpful.
Cult-like user base and software too reliant on Creator
This isn’t an objective criticism of their merchandise but that I take a slight issue with their advertising that I believe is worth mentioning in this ClickFunnels Review.
If you get sucked into one of their funnels, it’s difficult to escape the hype. They have a marketing. But from a user experience standpoint, it can get obtrusive. Once you register for the applications, you may attempt to look at the objective features of this software and incorporate it into your own workflow, or you’ll be missing and made to learn Russell Brunson’s advertising procedures.
This usually means you will end up purchasing online courses, books, attending conventions, and getting sucked to the ClickFunnels”Cult-ure”. Their Facebook Group has over associates and many articles is composed of people bragging about how much money they created and flashing their sports cars. Although these numbers are real, the consumers give an impression that they are more focused on making quick cash instead of building great services and products. ClickFunnels has helped people do good things, but it’s also helped proliferate fast rich schemes, on line courses, saturation of trainers and specialists, along with other spammy online entrepreneurs stuff.
Most of us know the founder is a marketing wizard, but much of this product is tied to his own brand and his doctrine. As much as I value the landing page builder, everything about it seems like an expansion of Brunson’s platform.
At times it’s hard to not get the feeling which ClickFunnels spends more resources on self-promotion than necessary, particularly when a few aspects of their merchandise (i.e., client service) can still use some work.
This one isn’t on ClickFunnels however more on the neighborhood. While you’ve got the capability to personalize within ClickFunnels, a lot of people use designs. Taking into consideration the popularity of ClickFunnels, this has led to a great amount of ClickFunnel-y looks floating about. Diversity is vital.
Software Outages and Bugs
Every now and then, ClickFunnels encounter some mistakes or will return. Though this doesn’t occur often, there is little you can do but wait. If you’re investing a lot in advertising or driving visitors to your funnels along with a ClickFunnels’ glitch brings your pages down for even a couple of hours, you can potentially lose a good deal of cash.
It’s also difficult to know if your pages are functioning or not, unless you always wait or wait until you hear from angry clients. When I replicate pages using the HTML printing option barring bandwidth, I also deal with a few glitches.
Users Experience Differs… a lot
The dashboard changes frequently, the stream of creating new webpages and funnels changes, a button will move around, pricing choices alter, etcand it appears ClickFunnels remains figuring things out.
I enjoy consistency within my software, particularly if it’s a business solution.
At length, a criticism I have heard but don’t quite agree with : it’s too simple, and too expensive because of its simplicity. These criticisms have a tendency to refer to home improvement approaches that can be cheaper upfront and give more control over handling certain details. However, for less experienced users that are mainly seeking efficacy and an easy to use bundle of tools, I would not emphasize this too strongly.
ClickFunnels includes two pricing programs –StartUp and Etison Suite, alternatively known as ClickFunnels and Full Suite–and even StartUp starts on the pricier side. StartUp is $97 per month and Etison comes in at $297 per month. For what it’s worth, you also get a 14 day free trial to test the support , so at least you don’t need to commit to an expensive program straight away. If you pay annually rather than monthly, you get two weeks free ($997 for ClickFunnels and $2,997 for Full Package ).
Nonetheless, a little hefty huh? Well, some might say , and I can see why–especially in the event that you compare to LeadPages, a similar (overlapping, but definitely not identical) service which begins at $25 per month. However, it is necessary to keep in mind ClickFunnels’ main service is to make funnels more effective, and it does a pretty great job. Personally, I consider it a fantastic investment.
The principal differences between an entry level consideration along with a premium accounts are as follows: StartUp gets the main service, the funnel-builder, with some constraints on the amount of webpages (100), visits (20,000), custom domains (3), and only a number of the full list of features.
But, both programs have unlimited contacts, unlimited members, all complex funnels, A/B divide evaluations, and some other commonalities.
Etison/Full Suite includes a full list of attributes, including the following: one-time payments (this is a Backpack feature that allows you characterize a product as a one time payment product for your payment gateways); subscription programs (another Backpack feature, but unlike one-time obligations, this lets your clients cover a subscription service); 3 SMTP integrations (StartUp has 1); unlimited funnels, pages, visits, along with spiritual domain names; priority support and template requests; also as Actionetics along with Backpack.
If you are confused with Etison/ Full Package, don’t worry, it is confusing. This part I believe ClickFunnels could really clean up. We’ll go into more detail at the section of the ClickFunnels review.
To summarize the differences, StartUp essentially conveys the core feature of ClickFunnels, which is called (you guessed it!) ClickFunnels. Easy! Total Suite, on the other hand, packs the foundation instrument ClickFunnels with two additional services–Actionetics and Backpack–and also gives you the complete set of ClickFunnels attributes. You can watch the complete official list here.
Features Overview: Clickfunnels Review
Are ClickFunnels’ features complete? I think that they’re strong and you get everything you want. They’re largely intuitive and supply you with a fantastic amount of control. The template editor and integration management program are all good examples of this and are very important functions, so I will be giving them different segments. Click Funnels Customer Support
A/B split testing is a more compact feature, but definitely a one.
If you duplicate a webpage and also make changes to the backup, the split test essentially enables you to choose what percentages of the visitors that you need to see per page, letting you examine conversion rates very handily. It is simple to use and a function.
In addition, I believe ClickFunnels is complete flexible and simple for different settings, like your account details or integrations. Maybe very tech literate people would find them prohibitive (a frequent theme among a few criticisms), but while the service is supposed to be simple to use, I thought the basic features were pretty great.
There are a number of types of accessible pre-made funnels, oriented into several types of companies, and you can of course build your personal funnel from scratch also.
Actionetics and Backpack
I’ll just have a moment within this Clickfunnels Review to talk about Full Suite. Full Suite is three products being packaged together as one: ClickFunnels, Actionetics, and Backpack.
What’s Actionetics? Well, it is what many would call an email auto-responder or just an auto-responder, but it’s a bit more complex. The main objective of Actionetics is intelligent analytics that result in clever auto-responding, but the auto-responding involves snail mail in addition to email, and some other goodies. Along with Actionetics includes Backpack (previously Backpack CRM), a tool supposed to create managing an affiliate program simpler and more efficient.
However, are these features, or products that are different? Actionetics seems somewhat like ClickFunnels attempting to market an iffy email auto-responder for me personally, but perhaps I am just cynical. In any case, it makes Complete Suite a bit confusing and eliminates the coherency you get together with the original ClickFunnels.
Here’s the full list of StartUp attributes
- 20 funnels
- 100 pages
- 20,000 traffic
- unlimited contacts
- 3 habit domains
- A/B split tests
- Mail integrations
- Optin funnels
- All innovative funnels
- Sales funnels
- Membership funnels
- Unlimited members
- Auto webinar funnels
- Hangout funnels
- Purchase webpages
- Upsell webpages
- Downsale pages
- Share your funnels
- 1 SMPTP integration
- 1 charging integration per type
You can watch the full list of features, together with Full Package features, here. If you are in a situation where you can manage to try out Etison for a bit and you absolutely need an efficient, easy method of increasing earnings, I don’t think you’d wind up shorted. By that exact same token, I really don’t think Actionetics and Backpack offer such a massive advantage that you can’t do without them: for many users, just StartUp will offer a thorough enough bundle.
Clickfunnels Review: Page Builder
This is probably ClickFunnels’ most important feature, so I wished to devote attention to it. In reality, I feel a large part of why I gave ClickFunnels a top score has to do with it being a really good landing page builder. ClickFunnels distances itself from page construction software and advertises its funnel approach, but truth be told, I use it largely for this landing page builder.
Anyway, there’s rather an array of templates with good layouts, though as you can expect, just the templates created by ClickFunnels are free. Templates are organized by funnel kind, therefore poking around is not too hard.
You can even save certain templates and create own page templates, and it is pretty easy to find them. It is possible to toggle with settings and open from the editor as you can see.
Once your pages open in the editor, you be working with a drag and drop builder. It’s a bit more complicated than some other light page builders, but it’s still user friendly.
The editor utilizes a webpage structure with four chief parts: sections, columns, rows, and elements. Think of these parts as fitting inside every other (this article includes a very helpful diagram). Basically: columns, rows, and components go inside of segments. You can have several segments per page. Rows and columns go indoors sections, but columns specifically enter rows. This way you may have a row with one column, or around four. Elements are the bits that go within columns and also make your page interactive to its customers.
It might sound complex, but it’s rather simple to get the hang of. What’s color-coded–for instance, from the above screenshot, the choice is a light green box because it is a section, but if I had been hovering over a component, it would be orange.
A little criticism I’ve heard (but don’t have ) about the builder is the way grid-like it is–you have to work within these rows and columns. I personally do not think this is a massive problem and the builder gives you enough hands without sacrificing ease of use, but it may be worth a mention.
I enjoy the page builder a lot. It makes designing your landing page quite easy, and it functions ClickFunnels’ purpose: to make it easier for you to earn money on the web.
Integrations: ClickFunnels Review
Integrations are exactly what they sound like: other advertising and marketing tools you incorporate into the ClickFunnels software. There are a few distinct types of integrations you are able to enhance your ClickFunnels account: email, webinar, SMS/text, and actions. By way of instance, you might add MailChimp to your ClickFunnels since you enjoy MailChimp’s auto-responding applications and you’re enrolled with them. Easy!
ClickFunnels has a few partners you may add to your integrations. Here’s a list:
- Active Campaign
- Continuous Contact
- GVO PureLeverage
- HTML Form
- Mad Mimi
- Webinar Jam Studio
If you go to your integrations segment, you can search for these or simply click on the search bar, and they’ll come up. It is pretty self-explanatory, just click on the one. Click Funnels Customer Support
The procedure for managing integrations can also be simple, though you might have to look at your third party software’s documentation to discover exactly what ClickFunnels needs. You’ll find the process pretty simple. Integrations are a bit more technical conceptually than a few attributes, like the page builder, so it’s much appreciated to have an extremely simple way of incorporating and handling integrations.
Related to integrations are payment gateways. Payment gateways get integrated and on other applications platforms are just called integrations, but on ClickFunnels they get a part separate from integrations. They might also be known to ClickFunnels as billing integrations. Payment gateways are also the things they sound like: they are the integrations that enable your clients to pay for your stuff. Your shop will not really be much of a shop unless you’re using a payment gateway.
A list of the payment gateways you can include:
- Blue Snap
- Easy Pay Direct
Managing all these integrations is fairly easy–so long as you are all set up with whatever tool you are attempting to integrate with, you shouldn’t have any problems adding it into ClickFunnels. In my experience, these integrations normally run smoothly and you do not need to fret much about them.
Ease of Use: ClickFunnels Review
In case you haven’t picked it up by now, ClickFunnels’ main market is its ease of usage –as their ad says,”Do not waste any more time with’technology men! ”’ As I’ve stated in this ClickFunnels review, the main service ClickFunnels offers is providing tools which enable the less experienced save time and money. That being the situation, assessing ease of use is really significant.
Short answer: It’s simple to use, but you should still have some expertise.
Longer answer: To get a first-timer, it may be a little overwhelming–and by first-timer, I mean new to the area of e-commerce and marketing–but the learning curve is far from hopeless. For most people, I’d say the learning curve could be just a few hours max. Pick up the books mentioned in the critique of Russell Brunson, if you behind.
Anyhow, ClickFunnels is certainly easier than creating funnels on your own. They have a fair amount of documentation, and it might not be perfect, but it seems to me like most queries must be covered, and you could always contact a customer service representative if it has to do with it.
All that aside, some parts of ClickFunnels are rather easy to get a hang . The center features of ClickFunnels–the actual funnels–are fairly easy to manage. A cohesive menu makes it effortless to navigate into all parts of your funnel managing process, from choosing templates into the drag and drop editor. Some configurations regarding email integrations or payment processors will require a bit of comprehension, but it’s nowhere close to the quantity of knowledge you would need to really code the funnels–it is things you can figure out by Googling about or seeing the docs centre.
Ultimately, ClickFunnels is not mind-blowingly simple, but it is overall compact with an intuitive user-interface. They do tend to change matters frequently, but it likely won’t be enough to significantly hamper you.
We give it a 4 out of 5 at simplicity of use. It unites alternative and customizability with convenience, and while I’d indicate all potential users enter with a few simple technological literacy, it essentially succeeds where user-friendliness is concerned.
Who is ClickFunnels for?
Who really stands to reap the most from ClickFunnels? Broadly speaking, small businesses and startups (speaking from experience here) will get the maximum use out of it. There are variations in funnel types that appeal to some companies over others.
Consultants, speakers, coaches, professional service providers, people exclusively in e-commerce or community advertising, and those offering B2B services will most likely be most fit for ClickFunnels. ClickFunnels generally does products or independent ventures. The pre-made funnels are highly oriented towards these industries: for example, if you are a florist, you may come across the pre-made Daily Deal Funnel to be a good method of marketing for you. If you are trying to center everything there could be good support too. The same holds for people selling content such as publications or classes.
Of course, you could always start from a blank funnel, and I don’t think you need to determine if ClickFunnels is right for you or not based only in their default funnel kinds. If you are a smaller company, alright with the price tag, and you need to make your visitors work for you better, I doubt you’d be wasting your time or money with ClickFunnels. I would recommend it to anybody who would like to maintain a much better landing page.
Customer Support: ClickFunnels Review
ClickFunnels’ customer support is a place that is composed of a few nuances. I commend ClickFunnels for having adequate documentation on-site. I think their documentation is still adequate, although just for SaaS companies. Their docs page includes a collection of classes. It might be easy, but it isn’t too shabby. Click Funnels Customer Support
As for the immediate customer assistance, they have a chat feature within the dashboard after you log into, but I am not pleased with it. They’ve been useful for simple questions and basic troubleshooting… but when I’ve had more complex questions, I have found them fairly unhelpful. With one HTML publishing question, they took to return to me. By then, I figured out a workaround. Users won’t require that kind of support and to be honest, most SaaS businesses don’t provide that degree of support. So I give ClickFunnels kudos for trying.
I’ve noticed a consistency among reviews pointing out bad experiences. In cases when features haven’t worked as promised or when there were bizarre site malfunctions, customer service reps were allegedly either unhelpful or unresponsive. One infamous reviewer particularly recounts how, due to site error, a number of his clients were locked out and how other non-paying visitors gained entry to members-only content. He discovered that they were unhelpful and apathetic After he contacted customer service. It illustrates the point, although it might be a scenario that is unlikely.
Overall Support Rating
I wouldn’t say ClickFunnels fails in client support–I feel that the team understand that their services are not absolutely easy to use and/or involve tools fresh for their customers, and they have put enough resources in their support to make it decent. At least queries will be answered, and they are fairly responsive. Perhaps users would not state ClickFunnels has outstanding customer support, but it meets. We give it a 3 out of 5 stars.
Conclusion: ClickFunnels Review
What’s the conclusion that is overarching? It is good! It’s a legitimate competitor in the marketing software space and worth trying out.
Yeah, there are a couple drawbacks: you might want to check into third party options you can tie together Should you want a more answer to your marketing needs with customization abilities. If you’re going with ClickFunnels after all, you might find yourself and end up dealing with customer service representatives, or any glitches in the software. You could be annoyed by their self-promotion.
But you know what? Considering all, I don’t think any of them outweigh the solid landing page builder, let alone positives such as the learning curve, solid integrations, and templates.
All-in-all, ClickFunnels succeeds in its core objective–to make it simpler for you to funnel traffic and reach higher conversion prices. Even negative ClickFunnels reviews acknowledge it can be useful for entrepreneurs that are internet-exposed that are less. I am pretty certain that for the majority of potential users, option is offered by the page builder. If you’re looking to get an sales solution or landing page editor, then ClickFunnels is a great tool. On promises, it hasn’t reached its popularity after all, and that I am giving it 4/5 stars.